FAQ

Shipping policy

We ship worldwide! If you have any questions here are some answers:

We ship world wide. Please see more information under Shipping Policy for costs.

Depending on the destination. Inside Estonia the normal delivery takes 1-3 working days, internationally we unfortunately can not guarantee the destinations postal service speed but normally Europe up to 1 week and outside Europe up to 2 weeks. 

Please see more information under Shipping Policy for detailed destination costs. 

Returns and exchanges

We are doing everything we can to ensure total customer satisfaction market. If you have to return or exchange product here is some information:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Please see more information under Refund Policy.

If Your return is to accordance of our Refund Policy then we will cover the shipping costs. Please contact us on info@oma.care for further information.